TidBITS#536/26-Jun-00
=====================

  What happens when well-known open source proponent Eric Raymond
  meets 300 diehard Mac programmers at the annual MacHack developers
  conference: a butting of the heads or a meeting of the minds? Also
  this week, Ron Risley relates his experiences in turning a
  battered PowerBook into a powerful Internet router and server.
  Finally, the Microsoft antitrust trial might go to the Supreme
  Court, and we report which MP3 players are most popular.

Topics:
    MailBITS/26-Jun-00
    Open Source and the Macintosh
    Serving the Internet from a PowerBook 5300

<http://www.tidbits.com/tb-issues/TidBITS-536.html>
<ftp://ftp.tidbits.com/issues/2000/TidBITS#536_26-Jun-00.etx>

Copyright 2000 TidBITS Electronic Publishing. All rights reserved.
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MailBITS/26-Jun-00
------------------

**Microsoft Antitrust Case to Supreme Court** -- U.S. District
  Judge Thomas Penfield Jackson - who has been presiding over the
  Microsoft antitrust trial - has agreed with the Justice
  Department's request under the Expediting Act to send Microsoft's
  appeal directly to the U.S. Supreme Court, bypassing the U.S.
  Circuit Court of Appeals. Judge Jackson has already found
  Microsoft guilty of violating antitrust law and, earlier this
  month, ordered both a series of restrictions on Microsoft's
  business practices and that Microsoft be split into two separate
  entities. The decision to expedite the case directly to the
  Supreme Court is a blow to Microsoft, which wanted to proceed to
  the Appeals Court, which has previously been friendly to the
  company and (in a controversial move) had already agreed to hear
  Microsoft's appeal with a panel of seven judges rather than the
  usual three. However, Judge Jackson's decision does have a silver
  lining for the software giant: the judge's divestiture order and
  conduct restrictions on the company are suspended until the ruling
  is overturned or Microsoft exhausts its appeals. The Supreme Court
  must now decide whether it will hear the case - a decision which
  may come quickly or could take months - and it could still cede
  the case to the Appeals Court. (For more background, see TidBITS's
  coverage of Microsoft antitrust issues.) [GD]

<http://db.tidbits.com/getbits.acgi?tbart=05875>
<http://db.tidbits.com/getbits.acgi?tbart=05971>
<http://db.tidbits.com/getbits.acgi?tbser=1152>


**Poll Preview: We Live to Serve** -- Despite Apple's lack of
  interest in recent years, the Mac OS makes a stable, inexpensive,
  and easy-to-administer Internet server platform for moderate-
  traffic sites (or personal efforts, as you'll read in Ron Risley's
  article below). The question for this week, then, is which common
  Internet services, if any, do you provide for other people from a
  Macintosh? If you've long been a proponent of Mac OS-based
  Internet servers, this is your chance to evangelize the approach
  to users who may not believe the Mac is a viable server platform.
  Vote today on our home page! [ACE]

<http://www.tidbits.com/>


**Poll Results: I Want My MP3** -- The results of last week's poll
  asking which MP3 player you preferred rather surprised us. Only
  about 12 percent of the nearly 900 respondents claimed that they
  never listened to MP3s, which I expected to be higher. As far as
  the programs went, SoundJam and Audion finished in almost a dead
  heat, with 30 percent of the poll respondents voting for each of
  them. QuickTime Player, SoundApp, and Macast occupied a lower
  band, with between 5 percent and 9 percent of the votes, and
  GrayAmp, RealPlayer, MVP, Aqueous, and QuickAmp managed only a
  handful votes. A mere 21 people voted for Other, with suggestions
  in TidBITS Talk including AppleSource MP3, MPLAY, Liquid Audio
  Player, and Amp Radio. See the TidBITS Talk thread for full
  information and links. [ACE]

<http://db.tidbits.com/getbits.acgi?tbpoll=45>
<http://db.tidbits.com/getbits.acgi?tlkthrd=1069>


Open Source and the Macintosh
-----------------------------
  by Adam C. Engst <ace@tidbits.com>

  I've just returned from this year's MacHack developers conference,
  where talk of open source was the rule thanks mostly to a
  challenging keynote from Eric Raymond, open source proponent
  and the president of the Open Source Initiative. The keynote,
  which started at the traditional time of midnight, lasted until
  nearly 6 AM as Eric and the room of Macintosh developers debated
  the merits of open source in the Macintosh industry. (For a
  description of MacHack, see "MacHack: The Ultimate Macintosh
  Event" in TidBITS-487_.)

<http://www.opensource.org/>
<http://www.tuxedo.org/~esr/>
<http://db.tidbits.com/getbits.acgi?tbart=05463>


**What is Open Source?** The basic idea behind open source is that
  interested developers work together over the Internet on software
  projects coordinated and maintained by a few core programmers. The
  resulting software is then distributed for free with its source
  code, which lets any developer who finds a bug or wants to tweak
  something do so. If accepted by the coordinators, the modification
  finds its way into the next release.

  This approach tends to provide open source software with both high
  reliability and a quick response time to bugs and security holes.
  Add in the price (free!) and you'll understand the popularity of
  open source initiatives like the Linux operating system and Apache
  Web server.

  Although the open source model may seem inherently unrelated to
  money, that's not actually true. Arguably, Bill Gates's innovation
  that enabled the creation of the software industry was not MS-DOS
  or Windows, but rather the concept that software itself had value
  and could be sold. The industry then converted to a model where it
  distributed software like factory-produced widgets, earning money
  on the sale and providing documentation and support for free. The
  problem, as Eric pointed out, is that this "factory model" earns a
  fixed amount of money while creating an essentially unlimited
  support cost lurking in the future.

  Now turn back to open source. There's nothing wrong with giving
  away software, but everyone has to earn a living. The open source
  concept can work as a business model only if you charge for
  something other than the software. That may be documentation,
  support, packaging, or secondary products like plug-ins - whatever
  the specifics, we're talking about a service model replacing the
  factory model. That's how Red Hat and the other open source
  companies make their money, and even in the realm of traditional
  commercial software selling support, training, and documentation
  has become an increasingly popular way for software companies to
  earn income.

<http://www.redhat.com/>


**Butting of the Heads** -- Eric's talk could initially have been
  aimed at any audience, and although he made compelling arguments
  for why open source works better than traditional development
  models, it was clear that this was the first time he'd interacted
  with the Macintosh development community. The major disconnect
  that appeared almost instantly was the open source world's
  emphasis on a collaborative developer community versus the
  Macintosh world's emphasis on the end user.

  In open source, although projects are maintained by a core group
  of programmers, anyone can contribute code. Mailing lists, Web
  sites, and other forms of electronic communication connect the
  programmers, who in large part double as the users of the
  software. Only recently have open source programs started to bleed
  into the more mainstream user world - a technically savvy user can
  get a copy of Linux and install it now, but it's still utterly
  unthinkable to give a standard Linux box to someone unschooled in
  computing.

  From the beginning, however, the Macintosh has been "the computer
  for the rest of us," and that attitude underlies everything. You
  can give your grandmother an iMac. In addition, the relatively
  small size and minority status of the Macintosh market generated a
  strong sense of community that helps programmers identify with
  "the rest of us." In the early days of the Macintosh, electronic
  communications weren't prevalent, so massive user groups enabled
  Mac users to congregate in person. Plus, the mere fact that there
  was a market - which has only recently begun to be true in the
  open source world - also meant that events like Macworld Expo
  offered even more of a chance for developers to interact with the
  public. Finally, as became clear watching the frenetic network
  games of Carmageddon at MacHack, in the Macintosh world,
  programmers are users too.

<http://www.interplay.com/carma/>

  This user-centric approach also helps explain one area where open
  source software - as Eric readily admitted - suffers horribly:
  user interface. When all the users of a program are extremely
  technical, an easy-to-use interface is less important. Plus, a
  little dictatorship can go a long way in easing the task of
  creating a good interface. Apple's emphasis on a graphical user
  interface with a high level of internal consistency worked -
  virtually all Macintosh programmers work hard on interface,
  sometimes harder than on the actual code. Since the open source
  community has no human interface guidelines that must be followed
  for a program to have the "right" look and feel, programs rely on
  wildly different interface approaches, many informed by the
  command line and text-based configuration files of open source's
  Unix heritage.

  The close connection between software developers and users also
  generated arguments when Eric claimed that closed source software
  is inherently unreliable due to the lack of a peer review process.
  The MacHack attendees felt strongly that they wrote reliable code,
  because to do otherwise was not only a disservice to users, it was
  also a source of expensive support calls. But it was easy for Eric
  to counter by asking how many years Macs generally ran before
  needing to be rebooted. The reality of the situation is hard to
  pin down, since MacHack attendees probably write better code than
  average. Plus, many bugs that seem to happen within programs can
  be laid at the feet of the Mac OS itself, and no one would argue
  that the Mac OS is as reliable as Linux. But at the same time,
  Linux is primarily a server operating system, whereas the Mac OS
  is primarily used by individuals, who are far more likely to
  perform actions unanticipated by the programmers.

  Finally, the strongest resistance to Eric's open source ideas came
  when he criticized the factory model of software. He pointed out
  that although creating software for sale is the highest profile
  type of programming job, most programming jobs are for in-house
  support systems. Though everyone agreed in general, in-house
  development is relatively uncommon on Macs, and much of the
  audience earns their living selling software. Passions rose high
  for a bit, since the audience took Eric's criticism of the factory
  model as an attack on their livelihoods. Luckily, cooler heads
  prevailed, and everyone relaxed as they came to realize that the
  Macintosh industry is already moving away from the factory model.
  Secondary products (such as plug-ins for Photoshop), training,
  documentation, customized programs, fee-based support, and even
  advertising all supplement or replace the retail price. And if
  anything, since Macintosh software has long had trouble finding
  space in retail computer stores, we're already accustomed to
  acquiring and distributing our software in non-standard ways,
  which should only encourage the trend away from the factory model.


**Meeting of the Minds** -- Eric Raymond deserves serious credit
  for standing on stage from midnight until 6 AM and arguing with a
  room full of Mac developers. Stubbornness was matched by
  stubbornness - it's a trait of most programmers that they firmly
  believe they are right. But Eric also deserves credit for clearly
  stating that the open source community needs to learn from the
  Macintosh world, both in terms of how to create good user
  interfaces and in learning how to deal with consumer audiences.
  For their part, the MacHack developers admitted, some
  wholeheartedly, others more grudgingly, that the open source model
  could prove extremely useful in the Mac world as well.

  The situation improved even more as the conference proceeded,
  since Eric didn't just talk and run - he stuck around for the
  entire conference and found himself caught up in the spirit of
  things. Leonard Rosenthol, a veteran of all fifteen MacHack
  conferences and a major supporter of the open source model for
  Macintosh software, suggested that everyone chip in some money to
  buy Eric an iBook at the CompUSA next door. A day later, enough
  bills had accumulated in the "Buy Eric Raymond an iBook" box that
  he was presented with a blueberry iBook with extra RAM and a
  selection of software from the companies represented at MacHack.
  He was blown away when it was presented to him, and he and Maurita
  Plouff even participated in the Hack Contest with a hack written
  in the Python scripting language.

  By the end, Eric was promising a return trip to MacHack, and
  proposing an OpenHack conference modeled closely on the approach
  and culture of MacHack. Both would help cement the ties between
  the open source and Macintosh communities, ties that can benefit
  us all.


Serving the Internet from a PowerBook 5300
------------------------------------------
  by Ron Risley <ron@risley.net>

  It has been a year since the seduction began.

  I was an early adopter of ISDN, but years later I felt that it
  never lived up to its promise. Now that DSL is available in my
  area, and since I can hit the telco central office with a well-
  aimed pitch from my back yard, I figured I would get excellent
  results, since bandwidth available via DSL depends in part on the
  length and condition of the wires from the central office to your
  site.

  My DSL installation was quick and practically flawless, in spite
  of complications caused by the conversion from ISDN. To keep the
  DSL line isolated from the rest of my network, Pacific Bell
  provided a PCI Ethernet card for my Mac. My downlink speed reached
  1.5 megabits per second (Mbps), although PacBell throttled my
  uplink bandwidth down to 128 Kbps.

<http://www.pacbell.com/>


**Spreading the Joy** -- I couldn't be happier, except that this
  new instant-on, super-fast connection worked only for my main
  computer. My wife Kim's iMac, barely two meters away, was still
  chained to a 56 Kbps analog modem (and since our voice line uses
  the same pair of wires as the DSL connection, she could no longer
  surf and talk at the same time). Other derelict machines scattered
  around the house had no Internet access at all. We needed a way to
  share this prodigious new bandwidth resource.

  A quick search of the Web turned up some DSL routers. These
  devices connect to both the DSL line and an Ethernet network, and
  optionally share a single IP address among several machines using
  Network Address Translation (NAT). Just what I needed, except that
  both Kim and I are resident doctors, which means we make just over
  minimum wage. The $200 installation fee for the DSL line had
  already decimated my computer budget for a few months, and DSL
  routers from companies like Netopia start at about $500.

<http://www.faqs.org/rfcs/rfc1631.html>
<http://www.netopia.com/>

  It occurred to me that there must be a software-based solution.
  Another search turned up SurfDoubler by Vicomsoft and IPNetRouter
  from Sustainable Softworks.

<http://www.vicomsoft.com/>
<http://www.sustworks.com/>

  The Vicomsoft product looked friendly and polished, but it limited
  the number of simultaneous users to two or three. I liked
  IPNetRouter's approach of leveraging the considerable power
  already present in Open Transport. The interface was geekier and
  more flexible, and since I'm a geeky kind of guy, I downloaded the
  free demo.

  IPNetRouter did everything its author, Peter Sichel, promised. I
  went seriously over budget by registering the $89 program
  (generous educational and competitive upgrade prices are
  available), and within minutes my wife's iMac was enjoying the
  same unfettered Internet access that I had. Unfettered, that is,
  as long as my machine was running. That presented a problem: I
  like to write low-level software, which means that I crash and/or
  restart my machine frequently while testing. I also hate fan noise
  and I hate wasting electricity. Leaving my SuperMac S-900 with
  dual fans and dual monitors continuously running when I wasn't
  using it was troublesome.


**Full-Time Service** -- IPNetRouter, I'm told, doesn't use a
  whole lot of processor power. I had an old PowerBook 5300cs
  sitting around that had both a malfunctioning display and a broken
  trackpad. It wasn't worth the trouble and expense to fix it, but
  the processor still worked fine. It was fanless, sipped power, and
  even had built-in backup power in the form of its built-in
  battery. Could it be pressed into service as a router?

  Indeed it could. I hooked up an external monitor and a mouse long
  enough to load AT&T's Virtual Network Computing (VNC) software
  onto it, which allows a remote machine to mirror the screen and
  send keyboard and mouse commands over the Internet. (See Kevin
  Savetz's look at earlier versions of VNC in TidBITS-441_.) It
  isn't as stable or feature-filled as Netopia's Timbuktu, but it
  would do the job and, being free, it fit my budget. I bought a
  Ethernet PC Card from TidBITS sponsor Small Dog Electronics for
  $19, loaded IPNetRouter onto the PowerBook, and connected it to my
  Ethernet hub.

<http://db.tidbits.com/getbits.acgi?tbart=05021>
<http://www.uk.research.att.com/vnc/>
<http://www.netopia.com/software/>
<http://www.smalldog.com/>

  What had started as a simple switch from ISDN to DSL had grown
  into a small but significant LAN construction project. I now had a
  stable, fast, 24/7 Internet connection that could be shared by all
  the computers in my home. You would think I'd be satisfied.

  But another problem quickly presented itself.


**A Web of One's Own** -- I've had a Web presence for a long time,
  but I'd always been content to have my site served by my ISP. Why
  should I take on the hassle of keeping a server up constantly,
  when server space is included with most ISP accounts? The ISP I
  used for my old ISDN connection, however, didn't support DSL. That
  meant moving my site, which meant rewriting all of the pages that
  used server-specific resources (mostly CGI scripts to handle email
  forms) to be compatible with PacBell's servers. PacBell also
  limits DSL accounts to three megabytes of server space, which
  would be a tight squeeze for my site. Free server sites exist, but
  usually on the condition that you display ads, and I take pride in
  the fact that my site is free of advertising. I could buy more
  server space from PacBell or elsewhere, but there was that pesky
  overextended budget problem again.

  I stared balefully at the 5300cs under my desk. Always on. Always
  connected. Static IP address. Hundreds of megabytes of free disk
  space. Why, it was the perfect candidate for a server!

  With no previous need for a Web server, I had never paid much
  attention to the server software that was out there. I knew about
  StarNine's WebSTAR, but it violated the Prime Budget Directive. My
  brief search for a very low cost server was rewarded when I was
  reminded that Apple's Personal Web Sharing has been bundled with
  the Mac OS since version 8.0, and runs under Mac OS 7.6. [Another
  option is NetPresenz, the venerable shareware application which
  offers Web, FTP, and even Gopher servers, but its $75 price is
  higher than that of the free Personal Web Sharing. Ron eventually
  switched his server to NetPresenz, but later in his server odyssey
  than what's covered in this article. -Geoff]

<http://www.starnine.com/>
<http://asu.info.apple.com/swupdates.nsf/artnum/n10773>
<http://www.stairways.com/netpresenz/>

  I activated Personal Web Sharing, copied my Web site files onto
  the 5300cs, and I was hosting my own site! I was surprised to find
  that Personal Web Sharing even uses File Sharing to support basic
  authentication (password-protected Web pages) and CGI scripts. I
  soon discovered a wealth of AppleScript CGIs on the Web, and
  installed the venerable Email CGI to support my basic forms.

<http://cgi-resources.com/Programs_and_Scripts/AppleScript/>
<http://www.lib.ncsu.edu/staff/morgan/email-cgi.html>


**Why Not Email?** High-speed access for all my machines, a local
  Web server with hundreds of megabytes to play with, freedom to
  write my own CGI scripts... that should have been enough, but I'd
  been bitten by the server bug. I have always wanted to host some
  mailing lists to help my fellow residents communicate better, but
  never had access to a list server. I remembered Macjordomo, an
  long-standing mailing list server, and was surprised to find out
  that it was still free.

<http://leuca.med.cornell.edu/Macjordomo/>

  Macjordomo doesn't require your own mail server, but as I
  configured it I realized that I would need several addresses for
  each list, since I was thinking along the guidelines published in
  TidBITS for mailing list management (though I haven't set up all
  the headers yet).

<http://db.tidbits.com/getbits.acgi?tbart=05321>

  Sure, I could get extra mailboxes from PacBell, but then that
  budget thing reared its ugly head again. The Macjordomo
  documentation, though, listed a couple of free Mac POP and SMTP
  mail servers. Those would provide me with all the mailboxes I
  wanted. First, I evaluated Eudora Internet Mail Server (EIMS)
  since I'm a big Eudora fan. The commercial version looks nice, but
  is way out of my price range. The freeware version also seems to
  work well, and has its adherents, but I couldn't get the anti-
  relay features to work as well as I wanted. I couldn't live with
  myself if someone were using my site to relay spam. So instead I
  adopted Stalker Internet Mail Server (SIMS), a flexible server
  with excellent anti-spam features.

<http://www.eudora.com/freeware/servers.html>
<http://www.stalker.com/SIMS/>

  Now I could create whatever email boxes I wanted, and in the
  process I had solved another problem: many of my patients prefer
  to communicate with me by email. Some encrypt their mail using
  PGP, but for others that is too complicated. I worried about their
  messages sitting, unencrypted, on someone else's POP server.
  Though messages can still be intercepted in transit, at least now
  they go directly to a computer under my control.


**What's in a Name?** Surely that would be the end of things. I
  now had a server for email and the Web, a mailing list manager,
  and NAT-equipped router. I had done it all for about $200. The
  only problem was that the "friendly" DNS name PacBell had given my
  PowerBook 5300 was hideous - it was more than 40 characters long
  and contained a mishmash of letters, numbers, and hyphens. How was
  anyone going to remember an email address at a site with a name
  which looked like a random slap on the keyboard?

  I admit it: I have always lusted after a vanity Internet address.
  Now I had my excuse, and with the opening up of the domain-name
  registration process, prices were falling. It would mean spending
  a little bit more money, but by then I had saved a bit by skipping
  meals while trying to get all this server software running. I
  registered with Network Solutions at $70 for two years.

<http://www.networksolutions.com/>

  Another catch, though: in order to register a domain name, you
  have to have _two_ separate domain name servers (DNS) - ideally on
  topologically distant parts of the Internet. Again, these services
  can be purchased from any number of vendors, but I needed a more
  budget-friendly solution.

  Fortunately, there are two free name servers available for the Mac
  OS. But first a word of warning. With some perseverance and
  patience, most people could probably get this far. The free Web,
  email, and mailing list server software is of generally high
  quality, well-supported, and more-or-less easy to use. The DNS
  system, however, does not excel at user-friendliness.
  Understanding the arcana associated with DNS servers and their
  zone files can be a monumental challenge. If you're going to break
  down and pay somebody else to administer part of your site, or
  plunk down serious bucks for a friendly and supported commercial
  product (such as the $290 QuickDNS Pro from Men & Mice), DNS is
  where I'd start.

<http://www.menandmice.com/>

  To their credit, Apple attempted to put a friendly face on DNS
  back in 1995 when they flirted with the idea of supporting
  Internet servers on the Mac. MacDNS makes it possible to get a
  domain name server online in minutes, though its capabilities are
  limited, its performance poor, and its stability is highly
  questionable (although some report using it without problems). It
  is still available as a free download from Apple, but has not been
  updated since 1996.

<http://db.tidbits.com/getbits.acgi?tbart=01532>
<http://asu.info.apple.com/swupdates.nsf/artnum/n11264>

  NonSequitur is an alternative for Unix geeks and others willing to
  tackle the mysteries of BIND-format zone files. It is a small,
  fast, streamlined name server that seems extremely stable. It is
  also free, and is my name server of choice. Since MacDNS's and
  NonSequitur's zone files both use BIND format, you could
  conceivably use the MacDNS front end to create a zone file for
  NonSequitur, though I haven't actually tried it.

<http://www.gross.net/sw/nonsequitur/>

  Providing a secondary DNS proved more problematic. I only had one
  IP address, so my secondary service would have to be hosted
  elsewhere. For the short term, I solved this problem by recruiting
  a temporarily unused computer at my work. DNS is generally low
  bandwidth and can run in the background virtually unnoticed for
  low-volume sites, but this solution wasn't really satisfactory -
  even the scant few cycles I was using weren't really mine.

  Ideally, now that high-speed access is becoming more commonplace,
  we could create simple DNS hosting partnerships: you provide
  secondary DNS for me and I'll provide it for you. Unfortunately,
  neither of the free Mac OS DNS programs support this concept. Most
  DNS programs can act as secondary servers by querying the primary,
  so zone files don't have to be manually synchronized between the
  two machines. MacDNS and NonSequitur will act as primaries, but do
  not support secondary DNS. A clever AppleScript could probably
  circumvent this limitation, but that project is currently
  languishing on my good intentions pile. The commercial QuickDNS
  Pro does offer secondary service, but when the budget had
  recovered a bit, I ended up buying secondary DNS service. Several
  providers offer secondary DNS for a dollar or two a month.

<http://www.backupdns.com/>
<http://www.nols.com/dnservice.html>
<http://www.secondary.net/>


**Share and Share Alike** -- Enough certainly should be enough,
  but there was just one more piece I wanted to put in place. I was
  involved in another project that needed some hosting services. Now
  that I had all the pieces in place, how hard could it be to add
  another domain to my server?

  I soon became discouraged. There are well-established standards
  for sharing a single IP address among multiple Web sites as a way
  of conserving scarce IP address space - a practice called virtual
  hosting. Alas, virtual hosting implementations for the Mac OS
  seemed to be limited to WebSTAR plug-ins. I mulled over the idea
  for a few days before it occurred to me that a CGI script could do
  the job. When I went to create the script, I discovered that it
  was frighteningly simple. In its most basic form, Web server
  multihoming can be accomplished with just three lines of
  AppleScript! Even after I added some error checking and
  refinement, the script is less than a screen's length and supports
  an unlimited number of Web sites all hosted from the same IP
  address.


**Mastering the Web Universe** -- We've all heard the A.J.
  Liebling witticism, "Freedom of the press is guaranteed only to
  those who own one." What is remarkable, to me, is the dramatic way
  in which the Internet has decreased the cost of press ownership.
  The one major piece of the puzzle was full-time access to the
  Internet, but the rest of the job of building a full-fledged
  Internet presence required little money, a scrap computer, and a
  chunk of spare time.

  When I'd considered setting up my own server in the past, I'd
  always assumed I would run it under Linux. In retrospect, I am
  glad I took the Mac OS approach, unplanned though it was. It
  convinced me as nothing else could how viable Macintosh is as an
  Internet platform.

  More information about setting up Internet services under the Mac
  OS can be found in the book Providing Internet Services via the
  Mac OS, by Carl Steadman and Jason Snell, available online.
  Although the book was published in mid-1996 and is now quite dated
  in places, it was comprehensive at the time and the basics remain
  as true as ever.

<http://www.pism.com/>

  [Ron Risley could have been a dot-com. Instead, he closed his
  communications consulting practice in 1986 to pursue a new career
  as a psychiatrist and family doctor.]

<http://www.risley.net/>


$$

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